Responsibility
- Ensure all marketplace channels [Lazada/Shopee/Tiktok/Others (if any)] are growing and deliver KPI on track
- Ensuring optimal product presentation and visibility on online channels.
- Leading all initiatives across different services with platform theme and our own brand campaign for each platforms.
- Ensure consumer acquisition and retain them with satisfaction method, tool or program base on consumer behavior.
- Manage day-to-day collaboration all channel with brand/partner/customer
- Coordinating with internal cross function and partner for smooth operation including all supply chain and stock monitoring & management
- Establish and monitor progress against key performance indicators
- Monitor market trends and competitor analysis
- Responsible for partnership retain client satisfaction and tracking customer behavior based on data
- Works with internal and external stakeholders, other departments, Merchandise, marketing team, sales team, online team, agency etc.to ensure that everything is ready for go-live: branding, product and campaign.
- Work with Platform and marketplace [Lazada/Shopee/Tiktok/Others (if any)] to ensure that activities are in place and growing business together.
- Generate report and any platform analysis to related department
Requirements:
- Bachelor’s degree or higher in Marketing E-Commerce, Computer, Business or other related fields.
- 2-3 years of direct experiences in E-commerce and Digital Marketing from Retail.
- Direct experience E-Commerce Marketing, CRM and Database Marketing in Online Retail and digital campaign.
- Experience end-to-end customer shopping experience – UX, UI and CX
- Up-beat, positive, can-do attitude, inquisitive personality; trusted, reliable and goal-oriented.
- Fast-learner; Adaptability Quotient, analytical thinking and good communication skills; organized and dedicated.
- Good communicate both Thai and English.
- Able to work under pressure very well.
- Excellence work with MS Office task.